Shipping policy

Order Processing
Orders are typically processed within a few business days of purchase, excluding weekends and holidays. You'll receive a confirmation email when your order is placed, and a separate email with tracking information once it ships.

Where We Ship
We currently ship within the United States and to a number of international destinations. Available shipping options and estimated delivery windows are shown at checkout based on your address before you complete your purchase.

Shipping Methods & Carriers
Domestic (U.S.) orders ship via standard or express carrier service, selectable at checkout. International orders ship via USPS or DHL Express, depending on destination. Delivery times vary by method and location and are estimates only — they are not guaranteed by {{ shop_name }} or our carriers.

Customs, Duties & Taxes (International Orders)
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in your order total or shipping cost. We recommend checking with your local customs office for more information before ordering.

Order Tracking
Once your order ships, you'll receive a tracking link by email. If you haven't received tracking information within a reasonable time after placing your order, contact us at {{ email }}.

Lost or Delayed Packages
If your tracking shows an unusual delay or your package appears lost, contact us at {{ email }} with your order number and we'll work with the carrier to locate it or arrange a resolution.

Subscription Orders
If you're enrolled in Subscribe & Save, recurring orders ship on the schedule shown in your account. You can update your shipping address for upcoming deliveries anytime by managing your subscription — see our Subscription Policy for details.

Contact Us
Questions about shipping? Email us at {{ email }} or call {{ phone }}.